Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to share feedback on our coverage of real money online casinos in the US, this page tells you how to reach us and what happens when you do.
How to Contact Us
Email is the most direct way to reach the US Online Casinos team. Write to us at [email protected] and a member of the team will read your message personally. We aim to respond within two working days. During peak periods it may take a little longer, but we will always follow up.
To help us get back to you faster, let us know the nature of your enquiry in the subject line — for example, whether it relates to a specific casino review, a bonus term, a factual correction, or something else entirely.
What You Can Write to Us About
We receive messages on a wide range of topics. Here are the most common reasons readers get in touch:
- Questions about our reviews — If something in our coverage of the highest payout online casinos is unclear, or you want more context on how we assessed a particular site, ask us directly.
- Factual corrections and updates — Casino offers, bonus terms and payment options change frequently. If you notice something that looks out of date or inaccurate, please flag it. We take accuracy seriously and will investigate promptly.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention this in your message. We will direct you to appropriate support services, including the National Problem Gambling Helpline at 1-800-522-4700, and the National Council on Problem Gambling at ncpgambling.org. Help is available around the clock.
- Content suggestions — We are always looking to improve. If there is a topic you would like us to cover — payment methods, state-by-state regulations, game fairness standards — let us know.
- Partnership and editorial enquiries — If you represent an operator or organisation and want to explore working together, introduce yourself and explain what you have in mind. We review all enquiries on their merits; commercial relationships do not influence our editorial rankings or ratings.
- General feedback — Positive or negative, we welcome it. Reader input shapes how this site develops.
What to Expect After You Write to Us
Every message is read by a real person. We do not use automated responses as a substitute for a genuine reply. If your enquiry concerns a specific review — such as our coverage of welcome bonuses or payout speeds — we will route it to whoever is best placed to answer.
Our standard turnaround is two working days. If your message requires more research, for instance verifying a licence status or a change to a casino's terms, it may take a little longer. We will let you know either way.
A Note on Editorial Independence
US Online Casinos operates as an independent comparison site. The casinos featured in our rankings are reviewed and assessed on factors that matter to players: verified payout rates, licensing and regulatory standing, the range of banking options available to US residents, and the fairness of bonus conditions. Commission arrangements with operators do not determine which sites rank highest or lowest — our editorial process and theirs are separate.
If you believe any content on this site misrepresents a casino's offer, terms or licensing status, please contact us with as much detail as possible. We will review and correct where warranted.
Responsible Gambling — A Standing Commitment
Our coverage is aimed at adults who gamble for entertainment. Legal online gambling in the US requires players to be at least 21 years of age and, in states with regulated online casino markets, to be physically located within that state at the time of play. If you have questions about which states currently offer legal real money online casino play, or about self-exclusion programmes, deposit limits and other player protection tools, get in touch and we will point you in the right direction.
You can also find guidance on responsible gambling tools and state support resources through our casino reviews section, where we note the player protection measures each site offers.
Thank you for taking the time to visit this page. We read everything that comes in and genuinely value the feedback of readers who use online casino sites and want reliable, honest information to guide their decisions.